Case management automation, document processing, compliance tracking, and workflow systems for JFS offices, children's services, and behavioral health — built by a 27-year frontline practitioner, not a software vendor.
Where AI helps in social services
Frontline social services run on documentation: case notes, court reports, eligibility files, compliance audits. Targeted AI shrinks that work without diluting the practice underneath it.
AI-assisted case-note drafting, intake summarization, and follow-up tracking — built around the rhythms of caseworker visits, not against them. Workers stay in control; the system carries the typing.
Automated intake and routing for the constant flow of forms, court orders, school records, and provider reports — so the right document hits the right file without a caseworker sorting paper at midnight.
Dashboards and alerts tied to your state's contract, licensing, and audit requirements. Compliance shifts from a quarterly scramble to a continuous, visible picture of where the agency stands.
Job & Family Services-specific tooling — eligibility workflow, child welfare case planning, kinship coordination, and the cross-program handoffs that today live in spreadsheets and email chains.
Tools that help screeners, ongoing workers, and supervisors do more with the time they have — from prep for SACWIS entry to assembling court reports — while keeping practice judgment where it belongs.
Automation for the documentation load on community mental-health agencies — assessment summaries, treatment plan support, progress notes — designed with HIPAA and state Medicaid rules from the start.
B.A., African American Studies
Children Services Program Support Specialist
27 years, Hamilton County JFS
Social Services Vertical Lead
LaSonya Hunter has spent her career inside Hamilton County Job & Family Services, working children's services and program support. She knows what it looks like when policy meets a real family — what gets documented, what gets missed, where the system bends, and where it breaks.
That perspective shapes every social-services engagement Kolo takes on. The tools we build are designed for caseworkers who are already doing the work, not for the org charts above them. And the goal is always the same: more time with families, less time fighting the documentation system that's supposed to support them.
How we work with agencies
We sit with caseworkers, supervisors, and program managers — not just leadership — and identify the documentation and coordination work eating the most hours.
Custom workflow automations and decision-support tools tuned to your state's case-management system, your contract requirements, and your agency's actual practice.
Staff at every level learns to use, adjust, and extend the tools we build. We leave capacity inside the agency, not a vendor relationship that drains it.
Every hour pulled out of paperwork is an hour returned to the families on your caseload.
Start a Conversation